Contact Us

Anytime Doctor is not an emergency service

Anytime Doctor provides a personalised, secure web-based portal that provides patients with 24/7 access to their health records, lab results and prescription information anywhere in the world.

In an emergency you should visit your local Accident & Emergency Department or call 999.

If you feel unwell or if you have concerns about a side effect of a medicine you are taking, you need to seek advice and if you feel very ill, get medical help straight away. Contact your GP, pharmacist, nurse or call NHS Direct on 111.

Non-medical queries

If you have registered online, please contact our UK patient coordinators through your online patient record. If you have not registered online, please feel free to contact them by email or by telephone.

Email address: [email protected]

Telephone number: 0845 366 8524

Our UK patient coordinators are available Mon-Fri 9am-5pm. Patient coordinators are not clinicians, however they can inform you of our range of services, and assist with any queries you may have about the service. Information pertaining to Anytime Doctor's complaints procedure can be obtained by clicking here.

Medical queries and consultations

You can contact a GMC registered doctor via your patient record. Patient coordinators are unable to respond to medical queries - for medical queries and consultations you must register and contact a doctor through your secure medical record.

Pharmacy address

Pharmacy Owner: Shivakem Pharmacy Ltd

GPhC Registered Premises: 1035195

Address: 12a Court Parade, Wembley, Middlesex, HA0 3HU, UK

Superintendent Pharmacist: Dilip G. Vakani, BSc. Pharm, M R Pharm. S GB. - 2032865

Telephone Number: 020 8904 1514

Information pertaining to the registration status of the Superintendent Pharmacist and the Pharmacy can be obtained here.

Corporate information

Anytime Doctor (Anytime Medical Limited, trading as Anytime Doctor), registered in England & Wales.

Registration # 6646958

Office: 1 Chalfont Park, Gerrards Cross, SL9 0BG