Care Quality Commission (www.cqc.org.uk) regulated Online Doctor Service
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Hay Fever Service

Prescription treatment for the relief of hay fever

Authorised and regulated by the Care Quality Commission

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Hay Fever Relief Service

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How can Anytime Doctor help me?

We provide this regulated, specialist service for patients who wish to obtain medicine to help overcome hay fever. This treatment service is for patients who get an allergic reaction to airborne substances such as pollen which get into the nose, sinus, or throat.

Hay fever is extremely common, about 15 per cent of the population in industrialised countries suffer from it. The name hay fever is misleading because symptoms do not simply occur in autumn when hay is gathered and never include a fever.

All services provided by Anytime Doctor are safe, fast and confidential (we do not inform your GP). You can obtain treatment within the privacy of your home and without the inconvenience of lengthy doctor waiting rooms.

How does the Anytime Doctor service work?

Step 1:             Register online and complete the free online medical questionnaire consultation. A doctor will review your questionnaire and, if it is safe to do so, approve you for treatment. You do not pay for your doctor consultation.
Step 2: If you are approved for treatment you will be sent a text message asking you to log back into your secure patient record. You can pay for your hay fever treatment using a debit or credit card.
Step 3: Order before 4pm Monday to Friday and our partner UK Pharmacy will aim to dispense and despatch your medicine in that day's post using Royal Mail Special Delivery for delivery before 1pm the next working day. Your medicine can be delivered to your work or home address, someone needs to sign for the delivery but it does not have to be you.

Why are no prices shown for Anytime Doctor treatment services?

At Anytime Doctor, we aim to offer you similar pattern of healthcare as if you were to visit your normal GP for a face to face consultation. We believe it is important that you complete a medical consultation and receive a diagnosis by a licensed doctor before you are offered treatment options. Once a doctor has approved you for treatment all prices are clearly displayed. Your registration and medical consultation is free and you are under no obligation to purchase any treatment after your consultation.

How common is hay fever?

Hay fever is extremely common, about 15 per cent of the population in industrialised countries suffer from it.

Video: Hayfever

Content Supplied by NHS Choices

How does this hayfever treatment work?

Your doctor can prescribe you cetirizine, loratadine or telfast for up to 1-3 months. If you are sensitive to hay fever your body releases histamine which in turn causes inflammation. Cetirizine, loratadine and telfast work by preventing the actions of histamine.

What are the potential side-effects (contraindications) of this hay fever treatment?

All medication and antibiotics can cause side effects. Your hay fever treatment can cause headache, nausea, dizziness and fatigue. Your medication is unlikely to cause drowsiness. The leaflet accompanying the treatment will list some of the rarer side-effects.

When answering your medical questionnaire for hay fever treatment it is very important that you answer the questions truthfully to ensure your doctor has a full picture of your medical history before they prescribe you treatment.

How effective is this hay fever treatment?

A patient's response to hay fever treatment varies greatly. One antihistamine may work better for you than another. For this reason it is best practice to try different hay fever treatments, or a new one if your existing one stops working.

Who should not use this particular hay fever treatment service?

You should not request this treatment service if you are allergic to fexofenadine or cetirizine.

You should not request this treatment service if you are pregnant, breast feeding or if you suffer from liver or kidney disease.

Alternate treatment options

Stay indoors when pollen counts are high and keep windows and doors closed to avoid pollen.

Looking after your hay fever treatment:

This treatment is for YOU only. Do not give it to others. It may not suit them. Do not take this medicine after the expiry date stamped on the pack. Keep all medicines out of the reach and sight of children.

Where can you find out more information?

Anytime Doctor's Health Library provides a comprehensive resource on all services offered through Anytime Doctor. The Health Library also contains references and links to reputable organisations such as: NHS Direct (UK), FDA (US Food and Drug Administration), NetDoctor (UK), Centers for Disease Control and Prevention (USA), Department of Health (UK) and the Health Protection Agency (UK).

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