Introduction

This Cookie Policy explains how Anytime Doctor (operated by Anytime Medical Ltd) uses cookies and similar technologies when you visit our website at www.anytimedoctor.co.uk. It explains what these technologies are, why we use them, and your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Anytime Doctor) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (for example, advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.

Why do we use cookies?

We use cookies for several reasons. Some cookies are required for technical reasons for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website. Third parties may also serve cookies through our website for advertising, analytics, and other purposes.

By using our website, you consent to these cookies being installed on your device. Please read this cookie policy thoroughly to understand how we use cookies and what options you have for controlling them.

Cookie Consent Mechanism

Upon your first visit to our website, we will present you with a cookie consent banner that allows you to accept, reject, or customise your cookie preferences. You may also revisit these preferences at any time by clicking the 'Cookie Settings' link located at the footer of the website.

We've designed our cookie consent mechanism to ensure you can make an informed choice. The banner clearly explains the types of cookies we use and provides easy options to manage your preferences.

Types of cookies we use

The specific types of first- and third-party cookies served through our website and the purposes they perform are described below:

1. Strictly Necessary Cookies

These cookies are essential to provide you with services available through our website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Examples include:

  • Cookies used to remember your login details and keep you logged in
  • Cookies that remember your preferences, such as text size, font, and other customisable site elements
  • Cookies that load our core website features, such as the ordering system

2. Functionality Cookies

These cookies allow our website to remember choices you make when you use our website, such as remembering your language preferences or remembering your login details. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our website.

Examples include:

  • Cookies that remember your preferred language or region
  • Cookies that remember if you've completed a form, so you don't have to fill it in again Cookies that remember if you've seen and dismissed a notification or alert

3. Analytics and Performance Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our website for you.

Examples include:

  • Google Analytics cookies, which help us understand how visitors interact with our website by collecting and reporting information anonymously
  • Cookies that help us track the effectiveness of our email campaigns
  • Cookies that help us understand which parts of our website are most popular

Google Analytics

Provider: Google LLC

Purpose: To analyse website usage and improve our services

Data Collected: Device information, IP address (anonymised), browsing behaviour Privacy Policy: https://policies.google.com/privacy

Cookie Expiration: _ga cookies expire after 2 years, _gid cookies expire after 24 hours

4. Targeting and Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Examples include:

  • Cookies placed by advertising networks to collect browsing habits and show relevant ads based on your interests
  • Cookies that measure the effectiveness of advertisements
  • Cookies that remember that you have visited a particular site or app to deliver targeted advertising

How can you control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager or in your browser.

Browser Controls

Most browsers allow you to control cookies through their settings. These settings are typically found in the "options" or "preferences" menu of your browser. Here's how you can find information about managing cookies in common browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Safari

Opera

Cookie Expiration and Deletion

Most cookies have an expiration date, which means they will automatically be deleted from your device when that date is reached. You can also delete cookies through your browser settings at any time. For more details on how to clear cookies from your browser, please refer to the guidance provided by your browser provider.

If you have previously accepted cookies, you can delete them from your browser. Please note that deleting cookies will not prevent your browser from accepting new cookies in the future unless you adjust your browser settings to reject cookies.

Blocking All Cookies

Please note that if you choose to block all cookies (including essential cookies), you may not be able to access all or parts of our website, or certain functions may not work properly.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will become effective when we post the revised Cookie Policy on our website. We encourage you to check this page periodically for any changes.

Third-Party Cookies

The following is a list of the third-party cookies that we use. We've included some information about how they are used and what data they collect. For more information, please refer to the privacy policy of each provider:

Google Analytics

Provider: Google LLC

Purpose: To analyse website usage and improve our services

Data Collected: Device information, IP address (anonymised), browsing behaviour Privacy Policy: https://policies.google.com/privacy

Stripe

Provider: Stripe Inc.

Purpose: To process payments

Data Collected: Payment information, transaction details

Privacy Policy: https://stripe.com/privacy

Elavon/Opayo

Provider: Elavon Financial Services DAC/Opayo

Purpose: To process payments

Data Collected: Payment information, transaction details

Privacy Policy: https://www.elavon.co.uk/privacy-policy.html / https://www.opayo.co.uk/policies

Shivakem Pharmacy

Provider: Shivakem Pharmacy Ltd

Purpose: To process payments and dispense prescriptions

Data Collected: Payment information, prescription details, delivery information

Registration: GPhC# 1035195

These third parties may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet. They use this information to provide measurement services, target advertisements, and/or process payments.

You can control or opt out of third-party cookies through your browser settings and other tools. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.

Other Third-Party Cookies

We may use other third-party services which place cookies on your device. We regularly review the cookies used on our website and will update this list as necessary.

For further details on how these third-party services process your data, please refer to their respective privacy policies linked above.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: [email protected]

Post: Data Protection Officer, Anytime Medical Ltd, 1 Chalfont Park, Gerrards Cross, SL9 0BG

Last updated: April 2025