Anytime Doctor Online Doctor and Pharmacy service is available for adults aged 18 years and over, subject to the clinician’s approval.
The service works in three simple steps. First, you tell us about your health, select your treatment, and make the payment, which takes just a few minutes. Next, a UK-registered clinician will review your consultation and approve treatment if suitable. Finally, your medicine is sent in discreet packaging with fast, tracked delivery.
Yes, there is a fee for the consultation, and it may vary depending on the treatment chosen.
The service aims to review orders within 24 hours. If you place an order before 1 PM (Monday to Friday), treatments are typically delivered the next working day. Test results, however, can take up to 7 days, as they are processed by Medichecks, and their turnaround times apply.
Yes, you can discuss and request treatments for multiple conditions during your consultation, and the clinician will review each case individually.
Anytime Doctor uses Royal Mail Tracked 24® delivery services, and medications are discreetly packaged. A signature is required upon delivery, but the contents of the package are discreet, with no mention of Anytime Doctor on the packaging.
You can request repeat treatment through your patient account, where you can review and reorder previous prescriptions.
Anytime Doctor does not store credit card information for your security. Every time you place an order, you will need to submit your credit card details again.
The clinician will contact you through your Anytime Doctor Online Doctor account if they need additional information. You will be notified by email when a message is sent to you.
Yes, you can change your delivery address either when making your order or by updating it in your Anytime Doctor Online Doctor account.
Anytime Doctor accepts all major credit and debit cards, PayPal, Google Pay, and Apple Pay. Payments are processed, and prescriptions are dispensed by Shivakem Pharmacy (GPhC #1035195).
If your package cannot fit through your letterbox, it will be delivered to a safe place, or you will be asked to sign for it.