During these uncertain times we want to reassure you that we are open for business as usual and here to support our patients. Our team is working hard to ensure that all patients get their orders as soon as possible. However, we have had to make some changes to the way we operate, as we keep up to date with government advice. Please see our FAQs below for more information. You can also find useful information in our Health and Lifestyle blog.
If you are finding all the news and information around COVID-19 a little overwhelming, we recommend looking at this easy read information from Mencap. They have published all important information in easy to understand language.
How will my delivery be affected?
Orders are currently being processed and delivered within 2-3 days. Many of our orders are still being delivered to patients the next day. Please contact a patient coordinator if you have not received your delivery or a Royal Mail 'Something for you' card after 3 days.
Can I still buy travel medicines (incl. travel packs)?
Travel restrictions and testing and quarantine rules are constantly changing. You can still purchase travel medicines from Anytime Doctor, but we recommend you check the Government guidance on travel abroad during coronavirus (COVID-19) regularly to keep up to date with the latest travel requirements and restrictions for your destination.
Antibiotics will not work because this is a virus. Now more than ever it is important to follow strict antibiotic prescribing guidelines and online doctors have a very crucial part to play in this. If you are concerned about having contracted coronavirus or think you are displaying symptoms, you must follow the latest government advice and consult the dedicated NHS pages on what to do next. These pages are constantly being updated with the most up to date information.
Can I buy antivirals like Tamiflu (oseltamivir) to treat coronavirus?
Tamiflu (oseltamivir) is not known to be effective against the novel coronavirus disease (COVID-19) and must not be taken as a treatment for this. If you are concerned about having contracted coronavirus or think you are displaying symptoms, you must follow the latest government advice and consult the dedicated NHS pages on what to do next. These pages are constantly being updated with the most up to date information.
Can I buy antimalarials such as chloroquine or hydroxychloroquine to treat coronavirus?
Where can I buy a coronavirus (COVID-19) test kit?
Coronavirus test kits are now widely available and include PCR testing, antibody testing and lateral flow test kits. Anytime Doctor does not currently offer these services.
Is it safe to take ibuprofen for coronavirus?
The Commission on Human Medicines’ Expert Working Group on coronavirus (COVID-19) has concluded that there is currently insufficient evidence to establish a link between use of ibuprofen, or other nonsteroidal anti-inflammatory drugs (NSAIDs), and contracting or worsening of COVID19. Patients can take paracetamol or ibuprofen when self-medicating for symptoms of COVID-19, such as fever and headache, and should follow NHS advice if they have any questions or if symptoms get worse.
Last reviewed & updated