Security Policy

Security at Anytime Doctor

We take online security very seriously. We use the latest technology to ensure that our systems are safe and secure to ensure that your personal data is kept safe.

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Our secure server is encrypted at 256-bit SSL (secure socket layer) which is one of the most advanced encryption methods available. When you log into our system you will see a secure webpage padlock on the toolbar signifying a secure server. We do not store your personal details in hard-copy format. All of your personal data, including medical records are stored on our database servers. Our database servers use the same type of technology used by banks and are designed to deter and stop hackers from reaching your data.

We host our web and database servers in a secure purpose-built location with access only available to authorised and validated personnel using advanced code and fingerprint identification. There is 24 hour security and CCTV monitoring.

Anytime Doctor uses Sage Pay, which is the UK and Ireland's leading independent Payment Service Provider, to process credit and debit card payments. All sensitive payment card information is encrypted using sophisticated e-payment software before it is sent to the bank for instant authorisation via the Sage Pay network of payment gateways. Transactions are very fast and quick. Sage Pay process millions of secure payments each month for over 30,000 businesses. For more information about Sage Pay, please visit their website at

We accept payments by debit or credit card: VISA, Mastercard, AMEX, Delta, Electron, Maestro, Solo and Switch. If for any reason your order is declined by a doctor, or you cancel the order after making a payment, then a refund will be automatically made to the same payment card.

Your credit card details are not stored. After payment is made through our secure server, your credit card details are not stored on our systems. If you purchase more services you will need to re-enter your credit card details.